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Home Blog Career Advice

Category Archive

Below you'll find a list of all posts that have been categorized as “Career Advice”

Irate Customer

How to Handle Irate Customers

Team TCCGAZ May 10, 2017 Career Advice, Info Articles

If you work in a call center you’re bound to run into an irate customer at one point or another. When you do, that particular moment in time may make you flustered and at a loss for words, but there …

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Recent Posts

  • What Call Center Talk and Queue Times Look Like
  • How to Handle Irate Customers
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  • Skills Tracking Lets Firms Measure Bench Strength, Or Does It?

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About

The Call Center Group A-Z is one of the largest Call Center management and executive search firms in the United States. Our specialty is in the recruitment and placement of talented Call Center workforce professionals, supervisors, managers, and middle to upper-level executives.



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