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Home 2015 August

Post Archive by Month

Below you'll find a list of all posts from August, 2015

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Call Center Staffing Agency: The Best Candidate is Always within Reach

J. Ullman August 31, 2015 Info Articles, News & Resources

It’s no secret that one of the most challenging facets of call center management is finding and retaining the right people for the job. The industry features one of the highest turnover rates in the country, meaning recruiters often have …

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Core Skills a Call Center Recruiter Looks for in Executive Candidates

J. Ullman August 24, 2015 Info Articles, News & Resources

While the term “call center management” conjures up a lot of concepts, there manages to be a common denominator behind it all: metrics. Most people immediately think of the job as strictly keeping up with set of expectations and urging …

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Social and Professional Skills You Can Learn From Call Center Jobs

J. Ullman August 18, 2015 Info Articles, News & Resources

Millions of people around the world work in conventional call center jobs. Try asking them about their trade and you’ll typically receive this reply about nine times out of ten: it’s one of the toughest ones they’ve had. Technically, any …

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Recent Posts

  • How We Can Help You Recruit Your Staff to Work from Home During Coronavirus
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  • What Call Center Talk and Queue Times Look Like
  • How to Handle Irate Customers
  • Four Crucial Staffing Decisions Important to Business Success

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The Call Center Group A-Z is one of the largest Call Center management and executive search firms in the United States. Our specialty is in the recruitment and placement of talented Call Center workforce professionals, supervisors, managers, and middle to upper-level executives.



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