Agent Staffing

StaffMatic

Staffmatic leverages the limitless, virtual world of the internet and incorporates advanced Web 2.0 technology for the purpose of searching, identifying and engaging pre-determined job candidates that have specific employment or demographic characteristics.

At its most basic, Staffmatic’s search and data mining capability scours the internet for job applicants, some of whom are actively job searching and some who are passively job searching.  By interacting with literally hundreds of web sites, social networks, and all types of digital communities, Staffmatic communicates with thousands of potential candidates who reside on the web by having some type of digital address or profile.

By communicating with potential candidates using digital channels (e.g. email, text and voice cast messaging), we can quickly reach candidates in a manner they prefer.  Candidates respond to this communication, identifying they are interested in the job opportunity presented, and respond by applying directly to the position through our secure web portal.

Recruiters once again use the efficiency of the internet to perform online interviewing (IVR voice capture), testing (sales/service skills, aptitude, and culture) and background vetting (criminal background, employment verification and reference check). Speed to hire is greatly accelerated using digital communication by reducing candidate identification, engagement, screening and vetting time by as much as 50%.

The Benefits

Need to hire 200 agents in half the time… StaffMatic can communicate with hundreds or thousands of candidates across the US and Canada in minutes using digital communication— typical candidate response time is 24 -48 hours.

Think your contact center agent labor market is saturated… are you only reaching the 15% of active job seekers?  StaffMatic engages the 85% of the passive job seeker’s market not posted on job boards.

Paying staffing agencies to fill your workstations… instead of paying 35% – 50% hourly mark-ups, pay half that amount and reach previously untapped labor pools.

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