RightNow Shareholders Give Greenlight to Acquisition By Oracle

Oracle is one step closer to wrapping up its acquisition of RightNow Technologies after RightNow shareholders overwhelmingly approved the deal late last week.

Scott City Keeping 911 Center as Scott County Consolidates

As Scott County officials move toward consolidating 911 dispatching services with the Sikeston, Mo., city government, the municipal government in Scott City plans to maintain its own separate 911 service.

Stellar Recovery Plans to Expand Kalispell Call Center

Stellar Recovery Inc., a debt collection agency that has tripled its top-line revenue over the past year, is moving its corporate headquarters from Kalispell to Jacksonville, Fla., but will continue to expand the Kalispell call center.

Lighthouse Network Offering Free, 24-hour Addiction Helpline

A recent study looked at the drinking patterns of more than 200,000 criminal offenders who were monitored 24 hours a day, seven days a week for their alcohol consumption.

With 2-1-1, Help is a Phone Call Away in Northeast Florida

2-1-1 is a full-service information and referral call center operating 24 hours a day, seven days a week for residents of Duval, Baker, Clay, Columbia, Hamilton, Nassau, Putnam, Suwanee and St. Johns counties.

Lyrix, Inc. Selected for Membership in Avaya DevConnect Program

Lyrix, Inc., has been selected by Avaya, a global provider of business collaboration systems, software and services, for membership as a Technology Partner in the Avaya DevConnect program.

Pace to Change Call Center Hours

In an effort to reduce costs, the Regional Transit Authority has recently required Pace Suburban Bus to reduce its phone reservation hours.

Customers are Getting Possessive About their Personal Data

Responding to research that more than half of US consumers would sue a firm if it lost their personal information, Avecto says that companies on both sides of the Atlantic – and their IT departments – now need to sharpen their ideas on the management of data.

Maryland County Retools Non-emergency Hotline

Emergency Calls to 911 Center to Get Answered Quicker

Best Buy Has Retail, Tech Support, Sales Jobs in San Francisco Bay

Post-holiday sales coincide with jobs at Best Buy in the San Francisco area. While most of the news about retailers involves sales and prices, for job seekers, employment openings are more news worthy.