OAISYS Introduces New Hybrid Cloud Offering

OAISYS AllWays and Gateway to the Cloud Enable Users to Take Advantage of Advanced Recording Anywhere, Anytime on Any Device

Cassidian Communications Solutions Suite Installed in 9-1-1 Call Centers

Cassidian Communications brings 9-1-1 capabilities to Virginia

Nextiva Launches NextOS VoIP and Call Center Communications Platform

Nextiva, a cloud-based business VoIP provider, announced today that it now offers and supports a next generation communications platform, NextOS!

Seasonal Call Center to Return to Eugene

Harry & David plans to hire hundreds of workers during the holiday sales season

Global Metal Products Manufacturer Selects inContact

InContact to Enable High-Quality International Contact Routing Linking Multiple Centers

New Fort Erie Call Centre to Hire 40 People

Northstar Location Services Inc., which is based in Cheektowaga, N.Y., will open its first Canadian location June 1 at the vacant building that, until April 30, had housed the Ontario Welcome Centre.

On-Line Support Closing Antigonish Call Centre

Another call centre is closing in northern Nova Scotia. On-Line Support Inc. is closing its call centre in Antigonish on July 26.

inContact Announces the Departure of Frank Maylett

inContact, a provider of cloud contact center software and contact center agent optimization tools, today announced that Frank Maylett, Executive VP of Sales.

Morley Looking to Fill 130+ Positions

Morley Companies is working to fill more than 130 open positions at its Saginaw Township headquarters complex.

Five9 Welcomes New Board Member Dave DeWalt

Technology Industry Veteran Brings 25 Years of Experience in Building Shareholder Value