Archive for February, 2010

Clash-Media launches new Telephone Tales Tool for Lead Generation Campaigns

Friday, February 19th, 2010

Clash Voice will enhance data quality and provide an uninterrupted path from lead generation to sales conversion – research shows more consumers buy from organizations following personalized direct communication

D-Tools Enhances Customer Service with New Live Chat Feature

Friday, February 19th, 2010

D-Tools, Inc. the worldwide provider in system integration software, today announced the release of their new live chat feature

Internal Hires Trumped Outsiders in 2009

Friday, February 19th, 2010

Employers filled more than half of job openings with existing employees, a new study shows. And for jobs that were filled with external recruits, referrals accounted for the most hires.

Women M.B.A.s Continue to Lag in Pay, Promotions

Friday, February 19th, 2010

Despite having similar educational backgrounds and experience, female M.B.A.-holders are still not getting the same pay, positions, or promotions as their male colleagues, according to a new study by Catalyst.

PRC Expands Breadth of Services to Include Social Media

Thursday, February 11th, 2010

PRC, LLC, one of the providers of outsourced customer contact management services, today announced the launch of its new PRC Social Media Solutions.  The company will now offer…

Signs of Hope as Jobless Rate Dips

Friday, February 5th, 2010

The unemployment rate dropped sharply last month, but employers continued cutting jobs in January as businesses remained insecure about the economic outlook.

Jobless Rate Hits 9.7%; U.S. Sheds 20,000 Jobs

Friday, February 5th, 2010

The U.S. unemployment rate unexpectedly declined to 9.7% in January, but the economy shed 22,000 jobs, casting doubt over the labor market’s strength.

New Version Available: CallRex Agent Evaluation

Thursday, February 4th, 2010

U.S. Keeps Its Foreign Ph.D.s

Thursday, February 4th, 2010

Most foreigners who come to the U.S. to earn doctorate degrees in science and engineering stay on after graduation, despite fears of a post-9/11 drop.

Study Asks: Who Has Easy Path to Top?

Thursday, February 4th, 2010

A study shows a large gap in perceptions among the sexes in who has more opportunities for advancement—men or women.