The Call Center Group A-Z, LLC performs an extensive needs assessment for our clients, covering every relevant characteristic for each position.

In order to clearly understand your business and culture, The Call Center Group A-Z’s executive recruiters focus on establishing quality communication through a partnership with your decision-makers. We encourage you to review our process below for an in-depth look at how our executive recruitment search delivers the finest talent.

Nine Step Process to Search Excellence

Staffmatic leverages the limitless, virtual world of the internet and incorporates advanced Web 2.0 technology for the purpose of searching, identifying and engaging pre-determined job candidates that have specific employment or demographic characteristics.

At its most basic, Staffmatic's search and data mining capability scours the internet for job applicants, some of whom are actively job searching and some who are passively job searching.  By interacting with literally hundreds of web sites, social networks, and all types of digital communities, Staffmatic communicates with thousands of potential candidates who reside on the web by having some type of digital address or profile.

By communicating with potential candidates using digital channels (e.g. email, text and voice cast messaging), we can quickly reach candidates in a manner they prefer.  Candidates respond to this communication, identifying they are interested in the job opportunity presented, and respond by applying directly to the position through our secure web portal.

Recruiters once again use the efficiency of the internet to perform online interviewing (IVR voice capture), testing (sales/service skills, aptitude, and culture) and background vetting (criminal background, employment verification and reference check). Speed to hire is greatly accelerated using digital communication by reducing candidate identification, engagement, screening and vetting time by as much as 50%.

To learn more about Staffmatic, go to http://www.staffmatic.net.

Need to hire 200 agents in half the time… StaffMatic can communicate with hundreds or thousands of candidates across the US and Canada in minutes using digital communication--- typical candidate response time is 24 -48 hours.

Think your contact center agent labor market is saturated… are you only reaching the 15% of active job seekers?  StaffMatic engages the 85% of the passive job seeker’s market not posted on job boards.

Paying staffing agencies to fill your workstations… instead of paying 35% - 50% hourly mark-ups, pay half that amount and reach previously untapped labor pools.

Here, at The Call Center Group A-Z, consultative outsourcing is a service that we offer in order to help existing clients find the Call Center that fits their needs.  As we get to know and understand those needs, we are then able to introduce you to product and reputable providers that we feel are a match for your business model.

We also offer this same consultative service to help new organizations initiate and establish new call centers—anywhere in the world.   Our active database of candidates, spanning the U.S., Canada, and many other rapidly emerging countries, enables The Call Center Group A-Z to be extremely successful in staffing start-up locations where key supervisors, managers and executives are recruited and placed prior to the call center's main agent hiring program.

Whatever the task, The Call Center Group A-Z has the experience and expertise to help you develop, initiate, and grow your business to the next level.

Extraordinary times require extraordinary measures. And we are certainly living in the most extraordinary of times.  Most of the old tried and true job search techniques have lost their effectiveness.  Many “jobs” are gone forever.  New approaches focused on “transferable skills” rather than “job descriptions” are needed.  New methods utilizing the new technologies are required.

Let our comprehensive, personalized Job Transition Coaching programs, led by our team of experienced professional life and career coaches, guide you to a crystal clear vision of your most satisfying life existence, and then to the identification and exploration of career options best suited to achieving that existence.

Let our staff of Resume Developers create powerful, targeted resumes and focused cover letters to set you apart from the rest and get you noticed by potential employers.

Click HERE to submit an email or email us at careerhelp@thecallcentergroupa-z.com with the following information and we will contact you shortly: