Welcome to The Call Center Group A-Z

"Your Premiere Provider for Call Center Staffing and Executive Recruitment"

- Over 20 Years in the Call Center Industry
- No Call Center Position is too Difficult to Fill
- No Cost Unless We Fill the Position
- Committed to Quality
- 100% Client Guarantee

Employers

The Call Center Group A-Z is committed to providing staffing solutions to our clients by delivering exceptional, qualified professionals who match your unique hiring needs. Login or Register to see how we can help your business today.

Job Seekers

The Call Center Group A-Z specializes in the recruitment and placement of call center managers, workforce professionals, supervisors, and industry executives. Let our Account Specialists help you find the right career opportunity for success.

Available Positions

Supervisor of Appeals & Grievances Phoenix AZ

This is a very unique opportunity if you have call center experience. We are looking for a person to handle and resolve appeals and grievances for our clients in regards to Health Care claims. The client’s location is near Ray Road and Highway 10. ...

Quality Assurance Representative Phoenix AZ

Quality Assurance Representative Located in Phoenix AZ. off Ray Road our client is looking for a Call Center Quality Analyst to be responsible for monitoring the telephone interactions of all call center agents as well as the coaching and develop ...

Customer Service Manager

If you are an experienced Call Center Manager that has led a team for at least 5 years we have a great publicly traded company that has a position available in Minneapolis Minnesota. JOB SUMMARY: Responsible for the development main ...

Customer Service Representative Davie FL

Our client is a leading online retailer of supplies to small businesses offering more than 200000 products from over 2300 leading manufacturers. They are looking for a skilled articulate and competent CUSTOMER SERVICE REPRESENTATIVE. The individua ...

Call Center Business Development Manager Virtual Work-From-Home

We have an immediate need for an experienced Call Center Business Development Manager. You must have current experience selling BPO call center services. This opportunity is virtual work-from-home anywhere inside the US. Summary: This position is ...

Systems / Network Administrator NC AR or ME

We have an opening for a Systems / Network Administrator for someone living in or willing to relocate to either NC AR or ME. Client is offering a starting salary in the range of $50000 as well as relocation assistance of $1500. The individual ...

Administrative Assistant Phoenix AZ

We are looking for an experienced full-time administrative assistant to support our client's management staff. This is a Monday through Friday job located near Ray Road and HWY 10. Our client is a fast-paced growing organization. They are in the ...

Call Center Operations Supervisor Phoenix AZ

Our client is seeking a dynamic Call Center Operations Supervisor preferably with healthcare / Medicare experience in the Phoenix AZ area (off Ray Road). Essential Responsibilities: Independently examines and analyzes the team’s performanc ...

Call Center Operations Manager - Sales Phoenix AZ

The Call Center Operations Manager – Sales will be responsible for sales-related operation of a call center in Phoenix AZ (off Ray Road). Healthcare / Medicare experience preferred. Insurance license required (if you do not currently have a licens ...

Call Center Business Development Manager Virtual Work-From-Home

We have an immediate need for an experienced Call Center Business Development Manager. You must have current experience selling BPO call center services. This opportunity is virtual work-from-home anywhere inside the US. Living in the Dallas area i ...

Training Manager Phoenix AZ

The Training Manager is responsible for the development and implementation of the organization’s training department comprising of standard creative and preferred services. He / She will oversee the provision of business solutions that contribute ...

Customer Service Trainer Phoenix AZ

Located in Phoenix AZ. off Ray Road our client is looking for a Call Center Trainer to be responsible for the delivery of client skills training to support agents using a variety of training methodology including classroom instruction one-on-one ...

Call Center Operations Manager - Service Phoenix AZ

The Call Center Operations Manager – Service will be responsible for service-related operation of a call center in Phoenix AZ (off Ray Road). Healthcare / Medicare experience preferred. The Operations Manager will work to meet or exceed client v ...

Order Processing Coordinator Davie FL

Our client is a leading online retailer of supplies to small businesses offering more than 200000 products from over 2300 leading manufacturers. They are looking for a skilled articulate and competent Order Processing Coordinator. This position wi ...

Director of Sales Virtual Work-From-Home

We have a brand new virtual (work-from-home) opportunity for a Director of Sales specifically with experience selling services in the call center / BPO environment or selling widgets to businesses that are call centers. Individual production will be ...

Service Delivery Manager Tucson AZ

The Service Delivery Manager (SDM) will be responsible for providing exceptional leadership and behaviors that build a healthy culture within the Customer Contact Center. The SDM will be viewed as a tactical leader that demonstrates a willingness to ...

Call Center Client / Vendor Manager Phoenix AZ

We have a brand new opportunity for a Call Center Client / Vendor Manager. Responsible for assigned client program and relationship management. Successful candidate will be focused on creating real value for client programs and achieving financial o ...

Business Development Executive Phoenix AZ

We have a great opportunity for an exciting enthusiastic and persuasive Virtual Business Development Executive. You need to be self-motivated extremely well-informed passionate about Education in the B-to-B sector and committed to providing small ...

Director Call Center Orlando FL

The Director of Call Center is responsible for achieving revenue sales and service goals for a multi site call center operation. He or She leads the design implementation and ensure adherence to best practices in policies and procedures for each ca ...

High Net Worth Client Relationship Manager PA AZ or NC

Our client one of the world's largest investment management companies seeks a High Net Worth Client Relationship Manager. If you are . . . A Professional Relationship Manager with a book of business A leader who has experience coaching a team o ...